Telehealth appointment help

Telemental Health Support in MinnesotA, South Dakota, Wisconsin

Telehealth Appointments

The Remedy Mental Health uses doxy.me for all virtual appointments. Below, you’ll find helpful resources for logging in and troubleshooting your virtual visit.

A person sits in a coffee shop, their laptop showing a map location for The Remedy Mental Health in Eau Claire

Important Reminders

Check Internet Connection

Ensure you have a stable internet connection. Use a wired ethernet connection or stay close to a Wi-Fi router.

Use a Computer

For the most reliable visit, join from a computer, not a cell phone and check your camera and microphone beforehand.

Use a Supported Browser

Access your appointment using Chrome, Safari, or Firefox.

Close Unneeded Apps

Improve call quality by closing unnecessary programs and browser tabs.

Optimize Your Environment

Choose a quiet, well-lit space with minimal distractions (face the light source).

VIRTUAL APPOINTMENT HELP LINKS

Please refer to the following links for support with your virtual appointment: