Telehealth
appointment help
Telemental Health Support in Minneapolis, Minnesota and Wisconsin
Telehealth Appointments
The Remedy Mental Health uses doxy.me for all virtual appointments. Below, you’ll find helpful resources for logging in and troubleshooting your virtual visit
IMPORTANT REMINDERS
1
Ensure you have a stable internet connection. Used a wired ethernet connection or stay close to a Wi-Fi router.
2
Use a computer for your visit, not a cell phone. Check your camera and microphone beforehand.
3
Use a supported browser: Chrome, Safari, or Firefox.
4
Close unnecessary applications: free up system resources by closing apps and tabs you don't need during you call.
5
Optimize your environment: Choose a quiet, well-lit room with minimal distractions and face the light source.
VIRTUAL APPOINTMENT HELP LINKS
Please refer to the following links for support with your virtual appointment: